FT
Fanelo T

1 reviews | Active since Dec 2019

27 Dec 2019, 10:58

Disgusting

Im very disappointed on how our calls were handled since we moved in into our hour house Westview security estate...on February we logged a call with regard to the following problems since we moved in 1. Leakage in the in the kitchen zinc pipe 2. Cracked wall in the kitchen since we moved in 3. Gate that couldn't lock 4. Kitchen cupboards shelf falling Out of all this calls only call 1, 3 and 4 we attended although call no 1 the kitchen zinc pipe is still leaking. On the 02 December 2019 we logged a emergency call of flooding water inside the house coming from the bathroom, the assinged contractor came the same day and confirmed there was a problem with the pipes underneath the bath and made some cracks on the outer wall, he also urged us not to make use of a bathroom until Wednesday 04 December 2019 and he also promised that he will be back on the 4th December to check the problem and cement the whole he left open on the outer wall till to the date he never pitched, we cant even use a bath or a shower since the 02 of December 2019...anyway the call Ref is # WV1936

0
Replies (4)
Central Developments
Central Developments's reply07 Jan 2020, 15:46
Official
Dear Fanelo T

Please note that Westview is not a Cosmopolitan site. Possibly that of another company in our group, Central Developments.

Kindly provide the number or mail address  you have been logging your faults so that I can pass on to the correct person, assist you to tie in with the right people. 

Kind regards
Isalina Barrreto 
FT
Fanelo T's update07 Jan 2020, 16:05
Reviewer Update
The call centre number we use to log calls is ***
Central Developments
Central Developments's reply11 Feb 2020, 15:40
Official
Good day Fanelo. As per our telecom you confirmed that your issue has been resolved. Please do not hestitate to contact us sould you need any further assistance. ***. Many thanks
FT
Fanelo T's update29 Aug 2020, 12:00
Reviewer Update
Im very disappointed in this company ????????????, we reported cracks on our walls since we moved in Westview2 Security Estate in January 2019 and were only attended in August 2020, an inspector was send to evaluate by the name of Francois which i did an inspection with him outside and inside the house and he realised that my house is full of cracks vertically and horizontally respectively, however to my surprise the contractor was on dispatched to fix only two cracks.

As mentioned this house is full of cracks Wich consists of Horizontal cracks which runs from the foundation to the roof which by the way is considered serious kind of cracks and may diagnose foundation problem, the solution provided by the contractor was remove the plastering and insert a bab wire???????? and plaster it again

Please investigate this matter as is unacceptable and i cant stay inside a house i dont feel safe