TB
Thabiso B
1 reviews | Active since Oct 2016
18 Feb 2022, 17:56
Debit order
The worst real estate company I have ever dealt with. I I lived at Oxford Heights for 2 years and now that I want to move out they debit my account in the month I'm moving out claiming I didn't pay rent in December when there's more than enough proof to show that payment was made. Emma from their office doesn't respond to calls and management on-site is even worse with multiple people saying they had the same thing happen to them. I just want a refund so I can move out if this hell hole.
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Replies (5)0
Replies (5)
Central Developments's replyOfficial
21 Feb 2022, 14:28Good day Thabiso
Thank you for your review.
Kindly note that as per our system, no payment was received for December.
In order to qualify for a refund, you will have to submit a bank statement for November/December, indicating that you have indeed made payment.
Please contact our Client Care line on *** for further assistance in this regard.
Regards,
Client Care
Thank you for your review.
Kindly note that as per our system, no payment was received for December.
In order to qualify for a refund, you will have to submit a bank statement for November/December, indicating that you have indeed made payment.
Please contact our Client Care line on *** for further assistance in this regard.
Regards,
Client Care
Central Developments's reply21 Feb 2022, 14:28
Official
Good day Thabiso
Thank you for your review.
Kindly note that as per our system, no payment was received for December.
In order to qualify for a refund, you will have to submit a bank statement for November/December, indicating that you have indeed made payment.
Please contact our Client Care line on *** for further assistance in this regard.
Regards,
Client Care
Thank you for your review.
Kindly note that as per our system, no payment was received for December.
In order to qualify for a refund, you will have to submit a bank statement for November/December, indicating that you have indeed made payment.
Please contact our Client Care line on *** for further assistance in this regard.
Regards,
Client Care
TB
Thabiso B's updateReviewer Update
21 Feb 2022, 14:33Proof of payment was sent as you debit via debit order so I don't know which system you are referring to. Does a bank statement showing the debit not count as proof of payment?
TB
Thabiso B's update21 Feb 2022, 14:33
Reviewer Update
Proof of payment was sent as you debit via debit order so I don't know which system you are referring to. Does a bank statement showing the debit not count as proof of payment?
Central Developments's replyOfficial
21 Feb 2022, 14:56Good day
Kindly re-submit a bank statement for November and December.
Once you have sent your proof of payment, you will be contacted via our accounts office.
Regards,
Client Care
Kindly re-submit a bank statement for November and December.
Once you have sent your proof of payment, you will be contacted via our accounts office.
Regards,
Client Care
Central Developments's reply21 Feb 2022, 14:56
Official
Good day
Kindly re-submit a bank statement for November and December.
Once you have sent your proof of payment, you will be contacted via our accounts office.
Regards,
Client Care
Kindly re-submit a bank statement for November and December.
Once you have sent your proof of payment, you will be contacted via our accounts office.
Regards,
Client Care
TB
Thabiso B's updateReviewer Update
21 Feb 2022, 14:58Please confirm which email address I need to send it to as Johan and Emma do not respond to emails or calls
TB
Thabiso B's update21 Feb 2022, 14:58
Reviewer Update
Please confirm which email address I need to send it to as Johan and Emma do not respond to emails or calls
Central Developments's replyOfficial
24 Feb 2022, 12:51Good day
As confirmed, your debit order failed, and we did not receive payment from you for December,
Nor did we receive the necessary proof from you that your debit order went off your account in November, despite our numerous requests.
This matter, therefore, is now concluded until further notice.
Regards,
Management
As confirmed, your debit order failed, and we did not receive payment from you for December,
Nor did we receive the necessary proof from you that your debit order went off your account in November, despite our numerous requests.
This matter, therefore, is now concluded until further notice.
Regards,
Management
Central Developments's reply24 Feb 2022, 12:51
Official
Good day
As confirmed, your debit order failed, and we did not receive payment from you for December,
Nor did we receive the necessary proof from you that your debit order went off your account in November, despite our numerous requests.
This matter, therefore, is now concluded until further notice.
Regards,
Management
As confirmed, your debit order failed, and we did not receive payment from you for December,
Nor did we receive the necessary proof from you that your debit order went off your account in November, despite our numerous requests.
This matter, therefore, is now concluded until further notice.
Regards,
Management