MM
Miranda M

1 reviews | Active since Jan 2022

04 Sept 2024, 20:45

Complaint

Im staying at masai lofts i have electricity problem.i stay at unit 40.units next to mine use less electricity they use R16 a day my unit use R60 rand a day with only geyser n fridge connected.i complain they dont want to help me i even asked to move to another unit,they refusing, they say there is nothing wrong my unit.my other neighbours had the same problem their issues got resolved but they want to help me.can any1 from central development head office help me.im tired of living for electricity.i pay close to 2k a month, which is not fair.

0
Replies (2)
Central Developments
Central Developments's reply05 Sept 2024, 11:09
Official
Hi there, Miranda,

We appreciate your review and feedback. Your input is important to us, and we take your concerns seriously. 

Our Client Care team is fully committed to resolving your query as quickly as possible. We want to assure you that we will do everything in our power to address the situation promptly and effectively. 

Thank you for your patience and understanding, and we look forward to resolving this matter to your satisfaction. 

Best regards
MM
Miranda M's update06 Sept 2024, 19:03
Reviewer Update
Im still waiting for someone to check the unit.everyday that passes im losing money on electricity please can u attend to the matter as promised.thank you