MM
Mazo M

1 reviews | Active since Jun 2018

14 Feb 2019, 12:41

Central Development Consultant very rude and threatening customers

Good afternoon I’m a tenant of route 82 unit 752, I’m an unhappy tenant first of all I had problems with my lease I have been nagging Ines with my lease she didn’t send it on time when i requested it and now I get surprises I thought I was on 6 months lease which I asked and she told me that she is not sure she will look on my contract and tell me but then she never she said she will send the lease but months went by then I fought about the rent going up because I know my budget and was not told that after a few months it will go up as mentioned in the contract that I didn’t read cos your consultant didn’t give me time to read she promised all the things that are non void now so it means I was ******* into signing something that is not what I have been told the other thing I always complain about is network, I’m always work at home which I am on IT field I do call, even at home so I have hard time they told me to sign up for the fiber WiFi which I did but the network is still the same so I might lose my job because of it so now when I go to do a notice they telling me I need to pay for the Two month which amused me cos now it means your company is advertising false information and I need to pay for the following month cos I bridge the contact and I won’t get my deposit I'm so irritated. Please assist me cos I’m going to process my complain to Rental Tribe Union and the Housing ombudsman because I won’t pay 13000 That I was not told about when I sign the lease so now I must go out it’s a problem I’m really upset please train your staff to have manners and talk to people nicely cos they give us attitude and I’m going to put this in southern courier that Route 82 consultants are ****** they beg u to come they treat u like **** after they got what they what and when u have to move out it’s a different story and I am sure the "BIG BOSS" doesn't know about this want happening in he's company and I am going to make sure my fellow comrades send him a small letter about this AM VERY REAL UPSET about what INES did really.

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Replies (2)
MM
Mazo M's update15 Feb 2019, 11:49
Reviewer Update
Good morning I’m a tenant that complained about Ines, I’m am happy to say we have solved our problem the was a lot of misunderstanding that lead me to putting Ines’s name on the mud because she was my agent and I thought the agent that I spoke to had told Ines about my concern of the 13 000 but only to find out that Ines didn’t know about it and the is no such,, I wonder why the other agent told me that? so my anger and frustrations lead me to mixing up things and concluding that Ines didn’t care and never came to me but to cut matters short we have resolve everything and I sincerely apologize to Ines and I thank her for solving it so quick and in professional manner.
Central Developments
Central Developments's reply18 Feb 2019, 08:56
Official
Thank you for confirming that this has been resolved.