Item: Central Developments
Rating: 1
Author: Sinazo R

Central Developments's replyOfficial

15 Sept 2022, 09:07

Good day, Sinazo, Thank you for your review. As our maintenance team has advised, we are currently out of stock for what is necessary to remedy your query. Our maintenance team will be in contact as soon as stock becomes available. Apologies for any inconvenience caused. For any queries, kindly contact our Client Care team on ***. Kind Regards

Central Developments's reply15 Sept 2022, 09:07

Official

Good day, Sinazo, Thank you for your review. As our maintenance team has advised, we are currently out of stock for what is necessary to remedy your query. Our maintenance team will be in contact as soon as stock becomes available. Apologies for any inconvenience caused. For any queries, kindly contact our Client Care team on ***. Kind Regards

SR

Sinazo R's updateReviewer Update

15 Sept 2022, 11:18

Well that was on Monday and was advised that they getting stock on Tuesday and the issue will be resolved. Tuesday came and passed with no update and as I was getting ready to go to the maintenance office yesterday afternoon I was told not to even bother going as there is no one there but should rather call and I was put through and no response was received till I wrote this review and an hour or so later I got a call to advise they got the stock and will come today at 15:00 to fix the issue.

So this response you giving me is what I was given on Monday after the call I received advising there is no stock (there is forever no stock) and the promise that this issue would be resolved on Tuesday as the stock would have been received (I know the stock was there on Tuesday).

So this response you giving me does not actually take away the frustration and the fact that your service has really dropped and it sucks and preference is given to certain tenants.

So not sure whether I should say thanks or what to this response received on here because it changes nothing.

SR

Sinazo R's update15 Sept 2022, 11:18

Reviewer Update

Well that was on Monday and was advised that they getting stock on Tuesday and the issue will be resolved. Tuesday came and passed with no update and as I was getting ready to go to the maintenance office yesterday afternoon I was told not to even bother going as there is no one there but should rather call and I was put through and no response was received till I wrote this review and an hour or so later I got a call to advise they got the stock and will come today at 15:00 to fix the issue.

So this response you giving me is what I was given on Monday after the call I received advising there is no stock (there is forever no stock) and the promise that this issue would be resolved on Tuesday as the stock would have been received (I know the stock was there on Tuesday).

So this response you giving me does not actually take away the frustration and the fact that your service has really dropped and it sucks and preference is given to certain tenants.

So not sure whether I should say thanks or what to this response received on here because it changes nothing.

Central Developments's replyOfficial

15 Sept 2022, 11:55

Good day, Sinazo, Please note that we will be in contact with you directly on the progress of your query. For any further issues, kindly contact our Client Care team on ***. Kind Regards

Central Developments's reply15 Sept 2022, 11:55

Official

Good day, Sinazo, Please note that we will be in contact with you directly on the progress of your query. For any further issues, kindly contact our Client Care team on ***. Kind Regards

Bad service