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Portia M

1 reviews | Active since May 2017

18 May 2017, 19:34

Disgusted

<p>After speaking to Maki Motadingwane on 18 May 2017 at about 18:34 I am certain that centlec beleives that they are doing us a favour , Aparently we dont pay for any of the services we expect from them. I was told the supervisor is Heindrich Spangler or Sapngle, they dont know for sure what his name is but they know he left long ago and they dont know when he will be back to assit again. Oh also Maki Motadingwane who is so rude she must have this Job because she cant get one anywhere else hangs up on me because I had the audacity to ask questions. Thank you Centlec for hiring the worst customer services agent to help us. Please close down the contact centre ,maybe outsource Eskom agents because atleast with all their problems the agents are there are helpful. Spend that money on equipment and Technical staff Because speaking to Maki Motadingwane was just ran up my phone bill for no reason. Maybe she pays for that too. She didnt seems concerned about it at all as she continued to speak to her colleagues while I was speaking to her. </p>

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