MV
Ma V
1 reviews | Active since Oct 2019
23 Jun 2021, 19:48
Shifty but good products
High Quality products, low low service. Rather throw companies that give them business under the bus even when they KNOW they're product is to blame. It wasn't even a big deal either they could of just told the client that marbelite has calcium and it creates a white film over the surface (They're website mentions it) however they told the client that we are to blame and we had to shell out money for a job that came out perfect and normal. I probably know more about their product than them since I use literally everyday.
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Cemcrete's replyOfficial
24 Jun 2021, 14:08Good day Ma V.
Thank you for your feedback which is always appreciated.
All marble pool plasters contain calcium which is not the direct cause of a white film formation. A few possible causes include:- Too much moisture of convenience either in the mix or where water is spattered on the surface during the troweling process.- Chemical precipitation. This builds up over a period of time if the pool surface is not brushed on a regular basis. - Scale forming water. - Incorrect start-up procedures where the fill water does not have the correct level of calcium hardness. The water then draws its requirement from the plaster. - Water marks from run-off water or 'bleeding'.
- Incorrect pool chemicals & / use thereof.
We would be happy to go through all of this with you and provide further information. Please send us your contact details to marketing (at) cemcrete.co.za.
Thank you again and have a lovely day further.
Thank you for your feedback which is always appreciated.
All marble pool plasters contain calcium which is not the direct cause of a white film formation. A few possible causes include:- Too much moisture of convenience either in the mix or where water is spattered on the surface during the troweling process.- Chemical precipitation. This builds up over a period of time if the pool surface is not brushed on a regular basis. - Scale forming water. - Incorrect start-up procedures where the fill water does not have the correct level of calcium hardness. The water then draws its requirement from the plaster. - Water marks from run-off water or 'bleeding'.
- Incorrect pool chemicals & / use thereof.
We would be happy to go through all of this with you and provide further information. Please send us your contact details to marketing (at) cemcrete.co.za.
Thank you again and have a lovely day further.
Cemcrete's reply24 Jun 2021, 14:08
Official
Good day Ma V.
Thank you for your feedback which is always appreciated.
All marble pool plasters contain calcium which is not the direct cause of a white film formation. A few possible causes include:- Too much moisture of convenience either in the mix or where water is spattered on the surface during the troweling process.- Chemical precipitation. This builds up over a period of time if the pool surface is not brushed on a regular basis. - Scale forming water. - Incorrect start-up procedures where the fill water does not have the correct level of calcium hardness. The water then draws its requirement from the plaster. - Water marks from run-off water or 'bleeding'.
- Incorrect pool chemicals & / use thereof.
We would be happy to go through all of this with you and provide further information. Please send us your contact details to marketing (at) cemcrete.co.za.
Thank you again and have a lovely day further.
Thank you for your feedback which is always appreciated.
All marble pool plasters contain calcium which is not the direct cause of a white film formation. A few possible causes include:- Too much moisture of convenience either in the mix or where water is spattered on the surface during the troweling process.- Chemical precipitation. This builds up over a period of time if the pool surface is not brushed on a regular basis. - Scale forming water. - Incorrect start-up procedures where the fill water does not have the correct level of calcium hardness. The water then draws its requirement from the plaster. - Water marks from run-off water or 'bleeding'.
- Incorrect pool chemicals & / use thereof.
We would be happy to go through all of this with you and provide further information. Please send us your contact details to marketing (at) cemcrete.co.za.
Thank you again and have a lovely day further.