JFvH
Jan Francois van Heerden
1 reviews | Active since Oct 2021
08 Oct 2021, 19:43
Pathetic service and product
This company makes promises to inspect my pool paint defects.this was done by the MD an JP the specialist.Then they completely forgot my case and expect batch numbers from me after all correspondence has been forwarded.They will not help any further all this is on a papertrail
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Cemcrete's replyOfficial
11 Oct 2021, 15:13Good day Jan. It has been established that the product application instructions were not followed, & insufficient product was purchased from the retailer who advised you beforehand. Never-the-less your product has already been replaced free of charge, even though we are still awaiting pertinent information in order to assist. Warm regards, Cemcrete
Cemcrete's reply11 Oct 2021, 15:13
Official
Good day Jan. It has been established that the product application instructions were not followed, & insufficient product was purchased from the retailer who advised you beforehand. Never-the-less your product has already been replaced free of charge, even though we are still awaiting pertinent information in order to assist. Warm regards, Cemcrete