Bad service

<p>I have experienced an issue with the charging port of my Sony Expria Z 3. I took it for repairs in January 2017. Every month since then, I had endless issues where it would stop working. Currently now, the phone does not connect to the laptop. The manager admitted to using the wrong port in the first place i.e the worng part for the phone.The manager/ owner Trishum said that he will sort out the connection to the computer. To top it up, the screen replacment to the phone which they have done stopped working. They eventually stated that the phone is fixed and charges correctly, connecting to the computer as well.</p> <p> </p> <p>Taking the device home, it still don't connect to the computer. The manager/ owner was rude , stating that he will not sort the problem out. After running to the store numerous times. He said he will refund, but the phone will be broken . Given that in mind, it was fair to return the original port to me. Which he refused to.</p> <p> </p> <p> </p> <p>They promise to phone a client and update on progress and never do so.</p> <p> </p> <p> </p> <p> </p> <p>Worst service ever as initially i was informed to buy a new charger which I did buy from them as well. After paying a fortune to get the phone "repaired", it no better than square one.</p> <p> </p> <p> </p> <p>The owner/ manager has no respect for customer service and was extremely rude.</p> <p> </p>