MS
Mark S

1 reviews | Active since Aug 2019

14 Aug 2019, 13:35

iPad Repair Nightmare

I took my sons iPad in to have the digitizer and glass screen replaced. When I collected it an upon further inspection the following was noted.

1. There was dirt under the new glass screen 2. The left side of the screen was lifted and not flush with the chassis 3. The home button was far more indented than it was before

On returning it for fixing of the above mentioned items I( was informed that a non-genuine part had been used to repair the device. I was not informed of this before the repair was done. Anyway, the items mentioned above were corrected, or so I thought.

Fast forward two months and the iPad now randomly shuts down by itself, there is more dirt under the glass screen and the home button has collapsed again. The issue is I cannot take it back as I have since returned to Qatar where I live.

A warning to others, I don't believe this company knows what it is doing and I would avoid them if at all possible. Try a more well known i-device repair store.

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Replies (1)
Cellphone Surgeon
Cellphone Surgeon's reply14 Aug 2020, 12:27
Official
The client did have a warranty on the repair but emigrated. As far as shutting down by itself 2 months later, we did not replace battery, which seems to be the issue. Regardless we would have still looked to help were we could, if we could.