Cellphone insurance
Unclaimed Business
|3.8|5 Reviews (last 12 months)|This business does not respond to reviews
Cellphone insurance
Unclaimed Business
|3.8
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
3.8|5 Reviews
Oct '25 - Sep '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Maria S
1 reviews | Active since Apr 2024
19 Aug 2026, 13:01
Very Very Poor!!! Service nonsense!!!
I am writing to formally lodge a complaint regarding the unacceptable delay in the repair of my cell phone, which was booked in for repairs on 1 August 2026. As of 17 August 2026, I have neither received my repaired device nor any meaningful communication regarding the progress of the repair. The lack of communication and poor service I have experienced has caused me significant inconvenience. My cell phone is an essential tool for my daily work and communication with clients. Being without it for over two weeks has negatively affected my ability to conduct business, resulting in lost income, missed opportunities, and the potential loss of clients. In addition, I am extremely disappointed with the level of customer service I received from Mr. Jabulani Radebe. During our conversation, I found him to be rude and unprofessional, as he repeatedly spoke over me instead of listening to my concerns or providing assistance. This experience has further added to my frustration and dissatisfaction. I request the following as a matter of urgency: • A detailed update on the status of my cell phone repair. • A clear explanation for the delay and lack of communication. • Confirmation of when I can expect my device to be returned. • An investigation into the customer service I received from Mr. Jabulani Radebe. I trust that this matter will receive immediate attention and that a resolution will be provided without further delay. I would appreciate a response within the next 24 hours. I look forward to your urgent feedback. ====== I am extremely disappointed with the service I have received regarding my cell phone insurance claim. I took out this insurance policy with the expectation that I would receive assistance when needed. However, instead of resolving my claim, I have been subjected to ongoing delays and poor communication regarding the repair of my cell phone wanting extra money no!!!!!. This has caused unnecessary inconvenience and frustration. At this point, I no longer wish to continue with this insurance policy. I request the following with immediate effect: 1. Cancellation of my insurance policy. 2. A refund of the premiums I have paid while my claim has remained unresolved. 3. The return of my cell phone in its current condition if the repair cannot be completed without further delay. The entire experience has been a nuisance and has left me without confidence in your ability to provide the service promised My time and money have been wasted, and I expect this matter to be resolved urgently. Please provide written confirmation of the policy cancellation, details of my refund, and arrangements for the return of my cellphone.
Helpful (0)
|Replies (0)MS
Maria S
1 reviews | Active since Apr 2024
19 Aug 2026, 13:01
Very Very Poor!!! Service nonsense!!!
I am writing to formally lodge a complaint regarding the unacceptable delay in the repair of my cell phone, which was booked in for repairs on 1 August 2026. As of 17 August 2026, I have neither received my repaired device nor any meaningful communication regarding the progress of the repair. The lack of communication and poor service I have experienced has caused me significant inconvenience. My cell phone is an essential tool for my daily work and communication with clients. Being without it for over two weeks has negatively affected my ability to conduct business, resulting in lost income, missed opportunities, and the potential loss of clients. In addition, I am extremely disappointed with the level of customer service I received from Mr. Jabulani Radebe. During our conversation, I found him to be rude and unprofessional, as he repeatedly spoke over me instead of listening to my concerns or providing assistance. This experience has further added to my frustration and dissatisfaction. I request the following as a matter of urgency: • A detailed update on the status of my cell phone repair. • A clear explanation for the delay and lack of communication. • Confirmation of when I can expect my device to be returned. • An investigation into the customer service I received from Mr. Jabulani Radebe. I trust that this matter will receive immediate attention and that a resolution will be provided without further delay. I would appreciate a response within the next 24 hours. I look forward to your urgent feedback. ====== I am extremely disappointed with the service I have received regarding my cell phone insurance claim. I took out this insurance policy with the expectation that I would receive assistance when needed. However, instead of resolving my claim, I have been subjected to ongoing delays and poor communication regarding the repair of my cell phone wanting extra money no!!!!!. This has caused unnecessary inconvenience and frustration. At this point, I no longer wish to continue with this insurance policy. I request the following with immediate effect: 1. Cancellation of my insurance policy. 2. A refund of the premiums I have paid while my claim has remained unresolved. 3. The return of my cell phone in its current condition if the repair cannot be completed without further delay. The entire experience has been a nuisance and has left me without confidence in your ability to provide the service promised My time and money have been wasted, and I expect this matter to be resolved urgently. Please provide written confirmation of the policy cancellation, details of my refund, and arrangements for the return of my cellphone.
0
Replies (0)N
Nthabiseng
1 reviews | Active since Oct 2024
2 Aug 2026, 21:11
Goes extra mile, bey...
Goes extra mile, beyond expectations & leaves the client with smile
Helpful (0)
|Replies (0)N
Nthabiseng
1 reviews | Active since Oct 2024
2 Aug 2026, 21:11
Goes extra mile, bey...
Goes extra mile, beyond expectations & leaves the client with smile
0
Replies (0)E
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