TJ
Tasneem J

1 reviews | Active since Feb 2023

22 Oct 2025, 17:28

Bought 4 Cellini bags on 01/09/25

Bought 4 Cellini bags on 01/09/25 . 2x Grande and 2x Microlite . Extreme care was taken to keep them secure from damage . Unfortunately when we landed at our destination and again in SA the microlites were severely damaged as oppose to the Grande that was scratched and slightly dented . On inspection Cellini said airline damage and I truly believe it’s the quality of the material of the Microlite as I had something to compare against . Lost a fortune of money as airline rejected claim . I feel Cellini should compensate me for the microlites especially since they advertise their 10yr warranty on the bags. I could rather choose a different design. Instead they packed it up with a report and returned it to me πŸ«€πŸ˜“πŸ˜€

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