Miserable because of Cell C insurance

<p>I lost my phone last month in June 2017. I have sent through all documents and made my access payment but its been over a month and i still have no cellphone. evey weekend i pop into a cell c store to find out whats happening. last week i spoke to Tumi from the cell c insurance company who stated she would ensure i had my cellphone by wednesday and today is saturday with no apology call or update on progress nor do i have a cellphone from the company. i work with my cellphone and loosing valuable clients daily due to this incidence. they have still debited their full amount at the end of June but i have not received any service from both the network and their insurance company.</p>