bad service ever

<p>hy this is sanelisiwe sikhukhukhu i have a contract phone with cell c, unfortunately my cellphone was ****** first week of march and reported my cellphone as i was supposed to do. i summited my documents as possible as they said. i called the insurance asking if how far with my cellphone they told me i should pay a upfront fee which i did not ask why, so i did paid up the money and sent the proof of payment. i called the i again if they did received my payment after waiting on the line almost 2 hours not picking up the call, they told me they can not find my attachment on their e-mails this is making me angry because i sent the proof almost 5 times and they keep on telling me stories it's almost 3 months now i have been claiming my cellphone and what really making frustrated is that i am paying the cellphone that i am not paying.</p>