Online sale never delivers

I bought a bed from them on the 27th June and they took my money just to tell me it’s on back order. After telling them to give my money back I was told my bed will be ready in a week and will be dispatched to be delivered. 4 weeks later I’m told it has still not been dispatched and will only be dispatched today to be delivered next week. Same story I was told last week. They **** ppl and take money and never deliver what they sell online. I want my bed today or my money back right now😡