TERRIBLE SERVICE

I CONTACTED THE ABOVE PARTY PLANNERS TO ASSIST WITH MY DAUGHTERS 1ST BIRTHDAY THEY PROMISED ME TH EOWRLD TOLD ME I HAD TO PAY 50% DEPOSIT OF R1000.00 WHICH I DID THEY NEVER FOLLOWED UP WITH ME I HAD TO ALWAYS CALL THEM IN DEC WHEN I WANTED TO START FINALISING THINGS THEY STARTED TO CHANGE THERE TUNE THEY COULDNT DO THIS AND THAT THERE CANDY FLOSS MACHINE WAS BROKEN ETC SO I TOLD TSAKANI ID LIKE TO CANCEL AND WOULD LIKE A FULL REFUND SHE SAID IT WOULD B DONE BY THAT WED FRIDAY CAME AND STILL NOTHING THEN I CALLED LEHLOGONOLO WHO WAS VERY RUDE AND SAID SHE WOULD LOOK INTO IT STILL THEN SHE STARTED IGNORING MY CALLS EVENTUALLY WHEN SHE ANSWERED SHE SAID THEY CLOSED AND THE REFUND WOULD BE DONE ON THE 11 JAN WHEN THEY OPEN SHE IS STILL IGNORING MY CALLS AND TO DATE NO REFUND! ALL IM TRYING TO DO IS PLAN MY ONLY BABY GIRLS 1ST BIRTHDAY!