UNFAIR AND ******** CONDUCT BY CEEBEE DEBT MANAGEMENT

On the 19 January 2023 I received a letter of high demand from Ceebee Debt Management (CBDM), an account handed over by a school. The following day I called CBDM and spoke to Mrs Isabel van der Merwe and explained exactly what happened between myself and the school. I then requested Mrs van der Merwe to send me all the documents sent by the school pertaining the alleged debt, including a signed agreement or a receipt of acknowledgement of the the outcome as I had app**** for partial exemption. Mrs van der Merwe told me that they did not receive any documents from the school. That did not sit well with me, I asked her to request all the necessary documents and forward them to me. She promised to do so. The next day I called Mrs van der Merwe again asking if she hasn't received the documents. She said she is still waiting for the school to respond on her email, she said I must not worry, she will put everything on hold until the documents are forwarded to her. She assured me that she will definitely get back to me as soon as she get all the supporting documents. Mrs van der Merwe went quiet until the 17 April 2023 when she sent me an email informing me that she has listed me on credit bureau.