CB*** Ceebee deducting money after we have settled the account.

Good Day

I sent this email to the company CeeBee as I have sent numerous emails to them and all I am getting no joy?

They are a ******* company as well as the agent that was working on this specific case.

Please se mail below that I sent to them:

Good morning,

I want contact details for whoever is in charge of the collection department.

We settled our outstanding fee we received a paid-up letter and this department still had the audacity to deduct money from my husband's account.

After numerous emails only Natasha Haarhoff contacted me. Ms Mbali has made no attempt to contact me.

I am at the point should the money not reflect in my husband's account by end of today which I have provided I will take this to Hello Peter and anyone else that can help me to show that this company and this department is *******.

Your company is very quickly to add costs if payment is not made. I always had to make contact to find out the status of our account but still we were charged for phone calls statements and any other additional costs.

I want answers today.

Regards Mrs Knouwds

The company and Mbali is giving the company a bad name.

I settled the account in December were she sent me a settlement letter but still they deducted the money from my husbands account and now they are promising the money will be paid back and we are still waiting.

When I informed Mbali that I was going to settle the account she did not even bother to give us a discount like all the other people and then they still have the audacity to deduct the money.

I want my refund as in asap as well as compensation for settling the account in full.

This is a disgrace.

People be careful.