Possible ****:Cederberg Electrical Supply co

I ordered a lithium battery and solar panels from the company online...on the 12/07/2022....I called the company, no answer initially...then answered...and asked for proof of payment, I sent this through. They(Mandla) told me that he will send an email to me about the delivery and tracking details...I have received no such email...I have called numerous times subsequently...no answer to call or the messages I sent via their platform....this company seems to be a ****. I have taken the matter up with the relevant banks. The company name is identical to another company by the same name. When searching on CIPC...the legitimate company details comes up...but the director of the legitimate company distances himself from this "********** "company