Excellent Service Received from : Cedar Isle Auto - BMW Fourways

I recently bought a second-hand vehicle from Cedar Isle Auto - BMW Fourways. I found the vehicle I was looking for advertised on one of the vehicle websites. Situated in Cape Town and taking the lockdown situation into consideration I was expecting some problems with the purchasing of the vehicle and getting it delivered to me.

From day one the executive salesperson, Chris Hirson I dealt with handled the transaction in a very professional manner which made me feel very much at ease during the process. I was kept up to date all the time on the progress, which I really appreciated.

Unfortunately, some minor paint damage was caused to the front bonnet area during the transport of the vehicle to BMW Somerset West, where it was arranged for me to pick it up. The person there, Alan Pretorius was well informed of the transaction and was of great assistance when the damage was noted. Chris at Cedar Isle Auto was immediately informed of the situation.

This problem was instantly addressed by Cedar Isle Auto and quickly resolved by making arrangements with the help of BMW Somerset West to have it repaired at Donford Motor Repair Centre (BMW – Approved) Again at the repair center the people did their utmost to get the vehicle back to me as soon as possible.

Overall I can just add that the service from the parties involved and mainly that of Cedar Isle Auto - BMW Fourways, with Chris going the extra mile to help me as a customer was a very satisfying experience for me. Well done and keep up the good work