Bringing BMW Brand into disrepute

On 21 Sep 2017 ,I bought a BMW X5 M50d from fourbuy Auto in Fourways which I financed through BMW Finance.This is one of a string of BMW's that I have financed with BMW Finance previously.Having left my home at 04h00 ,I needed to sign all papers on the day as I had a flight to Cape-Town the next morning and an onward connection to Frankfurt Germany.Melanie Moodley at Ballito Autohaus was super efficient in arranging everything,however ,she needed me to sign documents which she could send only to a BMW Dealer.We chose Cedar Isle Auto which was just 3kms away only to be told quite bruesqely that the two people that they had there were very busy and could only assist the next morning.This was before 12h00 with another 5hours left in the working day.We then contacted JSN Auto in Bryanston who were only too happy to help.A much busier and more professional outfit than Cedar Isle Auto,the superb DONAL ARROW assisted me in minutes.Surprisingly,the documents took less than 5 minutes to sign.Shame on you Cedar Isle BMW for your inability to assist a BMW FINANCE Customer for 5 minutes. You tarnish your Brand.