BMW unable to resolve issues on their vehicles

So you buy a BMW with great safety features like an emergency call system. This is now the third time this system has bombed out on a 2019 vehicle. BMW Cedar Aisle had the vehicle for almost a month on this occasion and a day after receiving the vehicle back the same error occurs. Would be great if BMW SA knew how to resolve issues on their own vehicles. Apart from the telematics issue the paint on the exhaust peeling after just over a year and BMW basically says "not our problem". Appalling service considering it's a luxury brand.