1 reviews | Active since Jan 2017
Bad customer service and *********** staff
<p>The customer service is the worst of all BMW dealerships and the staff extremely ***********. Take your car for a service, it will come out worse than it was. My advise, don't do it. The customer service agents are very rude and wont listen to you as a customer. They know it all. The customer relations manager (Justin), is worse than the agents. I booked my car in for a simple service, and when I got it back it had no power and was leaking oil. I brought it back and guess what, they refused to accept it as a return job. They were adamant that they need to check the car and give me a quotation. What a *******. I regret taking my car to them, because I wouldnt be in this situation right now. And it is not the first time. I always make it a point that I let them know everytime time I take my car in for service. They will never change, now I have to take my car to a different dealership so they can fix Cedar Isle Auto's mess. Very dissapointed and would make it my mission to spread the word that this dealership has no customer interest at heart. Wacth the space, a billboard is coming up soon.</p>
