CM
Cher M
1 reviews | Active since Dec 2024
18 Dec 2024, 16:51
Never use CDJ movers- horrible service !
Service we required was from JHB – PMB. Shane advised delivery was to take place 10 Dec; advised truck was 170km to PMB and will be delivered by 7pm ; at 6:45pm advised goods cannot be delivered . Thereafter Shane’s phone was off and voicemail. No communication at all ; radio silence .On 12 Dec got a message that his ops team will advise – there is no ops team ; merely a delay tactic; it appears that they outsource your delivery. Never heard anything from Shane again!
Goods were finally delivered on 15 Dec.
I will never ever use CDJ again; never ever! Do so at your own peril !
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CDJ MOVING's replyOfficial
27 Mar 2025, 12:01Good day,
As was advised to you, national long distance transit time is 4 - 7 days. The goods departed from Johannesburg on 9 December and delivery took place on the 15th.
Please accept our sincerest apologies if the you feel that the level of service provided did not meet your expectations. Our team strives to offer the highest standard of service, and we truly regret any inconvenience caused. We continuously work to improve our processes and ensure clear communication with our clients at all stages of the move.
As was advised to you, national long distance transit time is 4 - 7 days. The goods departed from Johannesburg on 9 December and delivery took place on the 15th.
Please accept our sincerest apologies if the you feel that the level of service provided did not meet your expectations. Our team strives to offer the highest standard of service, and we truly regret any inconvenience caused. We continuously work to improve our processes and ensure clear communication with our clients at all stages of the move.
CDJ MOVING's reply27 Mar 2025, 12:01
Official
Good day,
As was advised to you, national long distance transit time is 4 - 7 days. The goods departed from Johannesburg on 9 December and delivery took place on the 15th.
Please accept our sincerest apologies if the you feel that the level of service provided did not meet your expectations. Our team strives to offer the highest standard of service, and we truly regret any inconvenience caused. We continuously work to improve our processes and ensure clear communication with our clients at all stages of the move.
As was advised to you, national long distance transit time is 4 - 7 days. The goods departed from Johannesburg on 9 December and delivery took place on the 15th.
Please accept our sincerest apologies if the you feel that the level of service provided did not meet your expectations. Our team strives to offer the highest standard of service, and we truly regret any inconvenience caused. We continuously work to improve our processes and ensure clear communication with our clients at all stages of the move.