*********** Manager and staff.

A notification of refund was given to Blanket and stories of a missing file were given for approximately a month. I then requested that the refund be put towards a payment for another rental. Only to find out that no car had been reserved and when this issue was taken up with management, Lee showed apauling customer mangement s****s and no apology was issued. I was slapped with a "we will refund your money right away, no car is available so what's the point of arguing". As a result, I now sit with no car to drive as planned after having requested it a month and a half back. I am really disappointed with this company. The lack of respect for clients and no knowledge of customer management is disgusting.