Shocking Treatment: CCMA

I was so badly treated by the CCMA in Vereeniging! My case went for a conciliation on the 23rd of Jan and my employer and I could not reach a solution that suited us both, then I app**** for arbitration on the same day. I was then told the CCMA has up to 90 days to release a date for arbitration, I waited and waited with the hope that I will get a date and with my mind at ease as I trusted the organization to be at the very least, fair to employees as they are supposed to be advocates for fair treatment in the workplace. To my dismay I was shocked when I called months later, as I still had not received a date, to learn that my case was never escalated to arbitration stage. To top it all off, my efforts to communicate with representatives at the branch have been in vain. Emails are not rep**** and nobody just seems to care. This is shocking to say the very least as the commission is our very last hope as employees to get some sort of justice when comes to fighting for our rights as employees.