GA
Ghost A

1 reviews | Active since Jun 2021

06 Sept 2021, 14:46

Poor Service from CCMA

Good Day, I am really disappointed with the service that I am receiving from CCMA Durban as this is my second complaint. I have submitted all my forms on 17th May 2021 for Arbitration and still have not received any update on my case. Every time I phone the offices they tell me no date has been assigned as yet but they cannot tell me why. It is now going 4 months. I am eagerly awaiting for my case to be heard as I feel I was unfairly dismissed from my company. This is really frustrating as I do not know what is going on and neither is anyone helping me from CCMA Durban. As per my last complaint Tryphina explained that my case will be heard within 90 days. It is now going 4 months and still I have no feedback from CCMA Durban. This is a cause of concern now. Can somebody kindly assist? Thank you...

0
Replies (13)
CCMA_SA
CCMA_SA's reply06 Sept 2021, 16:12
Official
Good day, thank you for your query.  Please provide us with your case number.
GA
Ghost A's update06 Sept 2021, 16:18
Reviewer Update
Good afternoon, my case number is KNDB2954-21. The 90 day period as advised by Tryphina for my case to be heard has passed. It is now going to be 4 months. Please assist.
GA
Ghost A's update07 Sept 2021, 14:46
Reviewer Update
Good afternoon....I am still awaiting feedback.
CCMA_SA
CCMA_SA's reply07 Sept 2021, 15:27
Official
Dear Sir/Madam, thank you for your revert.  Kindly furnish us with your full names, email address and contact number to enable us to escalate the matter.
GA
Ghost A's update07 Sept 2021, 15:35
Reviewer Update
Good afternoon,

Name: Adheer Sundar

Email: ***

Contact Number: ***

I have also sent the details on a private reply as well...Await your response.
CCMA_SA
CCMA_SA's reply07 Sept 2021, 16:42
Official
Good Day,

Thank you for your query. Please accept our apology for your experience. We will escalate the issue to our office in Durban so that we can establish the cause of the delay in setting the matter down. We apologize for the inconvenience caused. Thank you. 
GA
Ghost A's update07 Sept 2021, 16:47
Reviewer Update
Good afternoon....Please do send the matter to your office in Durban as it is now going to be 4 months....I will await a response. Thank you.
GA
Ghost A's update07 Sept 2021, 18:01
Reviewer Update
Kindly add me to the email when you are escalating as well.
GA
Ghost A's update08 Sept 2021, 10:05
Reviewer Update
Good Morning...I am still awaiting feedback in regards to my case being escalated.
GA
Ghost A's update08 Sept 2021, 13:03
Reviewer Update
Good Day, please advise if my case has been escalated to the Durban branch....
GA
Ghost A's update08 Sept 2021, 15:50
Reviewer Update
Good Day, please advise if my case has been escalated to the Durban branch....There is no feedback.
GA
Ghost A's update09 Sept 2021, 10:05
Reviewer Update
Good morning, I am still awaiting feedback.
GA
Ghost A's update09 Sept 2021, 11:33
Reviewer Update
Good Day, I have still not received any feedback as yet, not even to confirm that my case has been escalated. It seems like there is no sense of urgency. Urgently awaiting feedback.