No payment and empty promises

I opened a case e by ccma in November 2014 against my previous employer. we had our dates to go to court when the company decided to settle beforehand in march 2015. my banking details was requested the 1st of April already and I confirmed on the 7th of April if the banking details was received and I was assured it was. I was promised on the 7th of April that I will receive my payment in 14 working days. I phoned them 2 weeks later and excuse after excuse was made from the system and internet banking being off until them not being available. I phoned the supervisor and he expressed his dissatisfaction towards Kimberly's bad service and assured me that a meeting will be held and I will be phoned back straight after that, I am still waiting for that call. I phoned ccma again last week Monday and I was promised that my payment will be in Friday the 15th of may and still no payment has been made. I cant see how they can run a company when no one there knows how to do their job. No consultant or the supervisor clearly know how to sort out a problem and no feedback is given in 3 weeks of emails sent.My paperwork was only handed in by Kimberly the 23rd of April, a month after settlement