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I received a good efficient service the first time I logged my case and they were constantly calling me to remind me of my date. On the 17 December I logged an arbitration case with ccma JHB and sadly I did not get any acknowledgement of the receipt of my submission. I have been constantly calling the office and no one picks up the calls. I have sent numerous emails and still no reply. Last week I managed to get hold of the office and they told me they have a backlog and I was transferred to Felicity but she didn't pick, next day when I called I was told she's has been on leave. The only thing I would like is to get a date for my arbitration so that I can start working on my matter please. My initial case number is GAJB24228-20 And after I logged a case for arbitration I only got ccma online submission : EGAJB***