Failed by the CCMA SA

The ccma SA seems to unwillingbtonhelp workers whonare unfairly dissmised by companies. How can a single case which is supposed to be scheduled for arbitration be handled by 4 or more different ccma officials and no one can set a date. It seems employers are given more freedom to harrass employees. An employer fails tonappear at an arbitration without reporting any reason and the ccma does nothing except to ahift the case from 1 administrator to another thus living the emlloyee frustrayed witjout a set date. Is there any justice or is there a sinister force?