zM
zama M
1 reviews | Active since Dec 2017
10 Jan 2018, 14:30
For going an Extra mile.
Although my query with MTN has not been resolved after two long months. Thuthukile from the CCI customer service on behalf of MTN uMhlanga has shown true dedication as she has constantly followed up and has come to the table to assist ensuring good customer service. This was more wonderful as she was not the person who initially helped or offered me the service. Thank you for the exceptional customer service Thuthukile!
Miss ZS Mgenge
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zama M's updateReviewer Update
01 Feb 2018, 23:38CCI South Africa this a compliment which can be used as part of you Customer satisfaction and also on performance management of the relevant employees..
zM
zama M's update01 Feb 2018, 23:38
Reviewer Update
CCI South Africa this a compliment which can be used as part of you Customer satisfaction and also on performance management of the relevant employees..
