1 reviews | Active since Sept 2016
Disgusting service worse ever
<p>Well I got a contract with telkom mobile and it was up for renewal..2 weeks b4 my contract expires I received a call from a cci call centre agent regarding my contract..so I decided to renew the contract plus upgrade the phone...The agent told me it takes 10 working days for the phone to come I agreed and said it's fine...10 days has past so I called the cci call centre to find out what's the delay..The agent I spoke to told me his name is Brad and that the phone will be there by the end of the day...2days had past I called again and this time I spoke to Daniels he put me threw to his mannger Ryan...When I spoke to Ryan he said he will call the head office and get back to me and he will make sure by the end of the day I will have the phone.One week has past nobody called nobody emailed and I called again...everytime when I ask the agent to speak to Ryan his always in meeting and they will have him call me back...but still nobody has called up till this day..I do have contras with other networks and never had a problem THIS IS THE WORST EVER!..because of this service I will cancel my contract with them</p> <p> </p>
