********** company that does not take no for an answer and *****

<div cl***="gmail_default" style="color: #222222; font-size: 14.4px; font-family: garamond, serif; background-color: #ffffff;">i got a call from a black lady from the above mentioned company saying <span style="color: #333333; font-family: Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif; font-size: 13px; background-color: #fafafa;"> </span></div> <p><span style="color: #333333; font-family: Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif; font-size: 13px; background-color: #fafafa;">2) You participated in a Survey a year ago</span><br style="color: #333333; font-family: Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif; font-size: 13px; background-color: #fafafa;" /><span style="color: #333333; font-family: Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif; font-size: 13px; background-color: #fafafa;">3) We would like to give you a gift/voucher/reward/Free Cartridge.</span><br style="color: #333333; font-family: Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif; font-size: 13px; background-color: #fafafa;" /><span style="color: #333333; font-family: Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif; font-size: 13px; background-color: #fafafa;">4) All our Toner cartridges last longer and are superior.</span></p> <div style="color: #222222; font-family: arial, sans-serif; font-size: 14.4px; background-color: #ffffff;"> </div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 14.4px; background-color: #ffffff;"> </div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 14.4px; background-color: #ffffff;"> </div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 14.4px; background-color: #ffffff;"> <div cl***="gmail_default" style="font-family: garamond, serif;">i had declined her twice last year and the third time she persuaded me to try out their so called original product,which i explaine di used only original hp cartridges and ordered them directly from cartridge depot in centurion.she stated that we can try the product and if we not satisfied we don' have to pay we should send them back.</div> <div cl***="gmail_default" style="font-family: garamond, serif;"> </div> <div cl***="gmail_default" style="font-family: garamond, serif;">that' why i agreed ,i cannot pay r1481.98 .eneric that doesn't even work n seen other people placed there complaints about this company.had the same problem,when their driver came on wednesday afternoon the invoice had no amount for delivery hence i signed when i later opened the parcel it has an invoice attached for that junk, inclusive of vat r1481.98.</div> <div cl***="gmail_default" style="font-family: garamond, serif;"> </div> <div cl***="gmail_default" style="font-family: garamond, serif;">i got a call from a different lady from the same company around 9.30 am 22/4/2016.i explained to her i won't have this product and explained to her what i was offered a week and a half ago.she simply became arrogant and rude saying we have to pay for the items and we cannot send it back,their company doesn't have that policy.</div> <div cl***="gmail_default" style="font-family: garamond, serif;"> </div> <div cl***="gmail_default" style="font-family: garamond, serif;">According to the consumer protection act,we have 7 working days to return an item if we are not satisfied with the product either for a refund .but i don't want this product.i haven't utilised them after reading other clients experiences and have decided to not open it and not use it.</div> <div cl***="gmail_default" style="font-family: garamond, serif;"> </div> <div cl***="gmail_default" style="font-family: garamond, serif;">their contact details are :<a style="color: #1155cc;" href="tel:011%20245%201300" target="_blank">***</a> </div> <div cl***="gmail_default" style="font-family: garamond, serif;">fax number: <a style="color: #1155cc;" href="tel:086%20293%200296" target="_blank">***</a></div> <div cl***="gmail_default" style="font-family: garamond, serif;">reg no:***</div> <div cl***="gmail_default" style="font-family: garamond, serif;">vat no ***</div> <div cl***="gmail_default" style="font-family: garamond, serif;">email <a style="color: #1155cc;" href="mailto:***" target="_blank">***</a></div> <div cl***="gmail_default" style="font-family: garamond, serif;"> </div> <div cl***="gmail_default" style="font-family: garamond, serif;">please investigate this as the lady named kelly called my boss today the 10 may 2016 , 10.30 trying to make her now take originals in place of the generics,the fact remains they dnt want to receive it as a exchangte which company doesnt have a returns policy ,do they know about the consumer protection act.my boss is not prepared to take them and even pay later.they items are still in their packaging.</div> </div>