Beyond poor service

<p>CBS Print contacted us to offer cartridges. We accepted the offer, received the parcel and subsequently made payment. No indication / notification on invoice that consignment was incomplete and no call from CBS to explain same. Weeks later, another consignment arrived in post. Again, no invoice attached and no explanation why we are receiving this.</p> <p>We had to call CBS in order to establish what was going on. To make things even worse, they send the incorrect cartridges. Back and forth mails, calls, PHOTOS and promises and still we have not received replacement cartridges. We have requested a refund due to this poor service and the fact that we had to purchase correct cartridges from another supplier and we were simply told NO.</p> <p> </p> <p>Very very poor service and would not recommend them to anybody!!!! Sorry to say</p>