Be Warned - sneaky company and rude staff

CBS print make false representations by telesale and con you into buying their cartridges. Then when the product arrives the cost is much more than they said but that's not all - you receive another package a few months later with more cartridges that you didn't order and with a huge bill to boot. I phoned the company and emailed to say that I never ordered this 2nd pack, wasn't paying and was sending the package back but was shouted at by Sophia who said that I can't send it back and \what's my problem - couldn't I pay such a small amount". She then got rude and slammed the phone down. The director"