Waiting for refund for months now
<p>I was an agent and had a customer who ordered a bracelet and necklace from me, after Christa Terblanche (Team Leader in PE) confirmed that there was stock I ordered and paid her for the two items. Waited quite some time for the stock and was then told that she only received the bracelet and there was no stock of the necklace</p> <p> </p> <p>My customer was not happy and cancelled the order and I told her I did not want the bracelet anymore, she then said they will see if they can find a buyer for it</p> <p> </p> <p>In the meantime it is now months and I have not received refund for the necklace yet and she has story after story when I ask for it - trying to explain something about the unsold bracelet</p> <p> </p> <p>So forget about the bracelet, send it to me, I will keep it if you can't return stock (However I feel they should have a return policy) - but for the sake of proving my point let's just say I am going to go and collect the bracelet today - why am I still not getting refunded for the necklace that there was no stock of, why must I beg for my money (The agent fee I paid, as Christa also has a long story around this), it is not my fault you don't have stock</p> <p> </p> <p>So bottomline refund me my amount I paid for the necklace ASAP </p> <p> </p> <p>Christa has had my bank details for months now and still waiting</p> <p> </p> <p>This is unacceptable and I will post it to facebook as well if I do not get an urgent response and refund immediately (Christa is now ignoring me)</p> <p> </p> <p>And let me know if you are going to take back the bracelet or if you can drop off so I can collect</p>
