Poor Quality of Cazabella Watches

For a first time buyer from Cazabella, I'm very disappointed with the product. In January I bought a watch from Cazabella, it's not even a month old and the pins already clipped out. The agent that I bought it from told me that I have a 6 months guarantee. When the 1 side's pin got out on Saturday, I reported it to my agent, she reported it to Cazabella's head office. I got feedback, saying that I have to take my watch to a jewellery store to get it fixed or fix it myself, because the 14 day warranty is already over. (Which I was never told off). So I battled about 45min to put the pin back. A few minutes ago I took my watch off to wash dishes, and guess what, the other side's pin got out. So now I'm back to my first situation. Lesson learned, Cazabella will never be supported by me again, since their quality is so poor. And I will definitely not recommend or refer anybody to buy from Cazabella.