Zero stars should be an option!

A complaint has been sent to PASA as Caxton is listed as a member of PASA. Let's see if any communication and resolution comes from there. It is absolutely shocking that with so many complaints about literally the same issues (no stock - no refunds - zero communication - quick to take monies for books they know they don't have in stock etc. etc.) How is this place even in business. You can email customer service who just give one excuse after the next,.. ah there is a backlog in payment or .... ah this matter is now with the CEO (J Ferreira), who mind you is as *********** and disinterested in assisting Caxton customers as the rest of his staff.