Caxton - setting the bar for customer service excellence by the owner himself.

I left the purchasing of my daughter's school textbooks until 3 days before the start of term (due date was September). Wracked with guilt I googled Caxton and called every number I could find (seemingly numbers that weren't even correct). I dropped them a message per their 'contact us' link and, within 2 mins of hitting 'send', Jonathan (co-owner) called me back. He talked me through the process, sent me links, gave me advice and said I should call back if I needed further help. This is a company managing book orders for the entire company, at the start of the year and the owner called me directly.

Great job and thank you!