1 reviews | Active since Oct 2012
PAY BACK THE MONEY
I was approached by a company called credit-clear which claimed to assist to clean up your debts at credit bureau that was around 2017/10/18 i was send the registration form which advised that ,i have to pay 1,598 or pay in two installments which was going to be 799. I did not pay the amount immediately, because i wanted to check them first and funny on the website they explained themselves as genuine.I then paid 1600 on the 12/03/2018 and send the proof of payment.on the 14/03/2018 i received the documents from Life POWER asking me to sign the pack and return to them as soon as possible, but i took my time to send it, because i wanted to read what was in the documents only to be shocked, that there will be more money involved going forward ,as i was now asked to pay another registration fee of 15,857.40 before they can commence with anything. i became very angry and phoned them to cancel everything with them and i did not sign the documents as all that was written there was completely nonsense and no one explained all that in the beginning. I then sent an email back to credit-clear to request for my refund back and they said they can only refund me, if on the recordings the consultant did not mention any further charges and luckily the recordings, there was no mention of any further charges and they confirmed that they, will refund me my 1600 but only after 3 months, i told them that will not happen as i need my money immediately then when i asked to speak to the supervisor their consultants always refuse to put you through Nolwazi is one of the consultants she will always tell you that the supervisor is busy or they not in the building. finally i spoke the supervisor by the name of SIMA on the 16/03/2018 asking her when am i receiving my refund as she promised it was going to be paid on the 15/03/2018 she said she is waiting for the authorization and they even used my old bank account number which i did send them my new bank account number and they refusing to change it saying, it will disturb the whole process which its either i will get my refund on the following month. what ****es me off they do not have a communication platform and very ***********, they read your emails but will never get any response till today SIMA am still waiting for her response i have requested to speak to the senior above SiMA but they never responded to my email instead they got a nerve to tell me i must be patient to get my refund...
