credit clear ***** your money

Vusi Nhlapo phoned me to join credit clear. I agreed but on the 11 May 2018 (a week after), I phoned them to cancel it because I lost my job. I spoke with Ronette that day. She promised me that it is cancelled and they they won't deduct any money from my acc. On the 25May 2018, they debit my acc with R899. I phoned then today and was lucky to speak with Ronette again. I asked her about the debit but she promised me that she did cancel it. When I asked her, why did the debit do through then, she couldn't answer me. She said that she will phone me back but she never did. At 10:00am I phoned again and spoke with Nwamadi. I told her everything but then she told me that I have to write an email and confirm the cancellation because my acc were already debited. That is BULL**** because I cancel this **** before any deductions were made. Ronette told me that I must go to my bank and reverse the money, but I have to pay at least R100 for bank costs. That is a big no. Credit Clear need to pay back my money because it is *****ing. I cancelled this **** before they could do any debits on my acc