MH
Marlon H
1 reviews | Active since Oct 2019
26 Nov 2019, 14:57
client service none existent
These people are a total *****. They deducting money however when you call them, they tell you that the consultant will contact you. The consultant going by the name of Promise, whom I whatsapp as well never return any calls. Yesterday a debit order went off my account again, but the phone call never comes to update me on the progress of my case. THIS COMPANY IS A *****.
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Cave Base Trade & Invest t/a Lifepower's replyOfficial
28 Nov 2019, 12:50 Dear Mr Hansby Your review has reference. In this regard, we would like to set the record straight and firstly state that we are indeed a legitimate Company with more than 300 employees and we are most certainly not a *****. We have never taken a client’s money without rendering the service we undertake to give them. We have, to date, assisted you by having one of your accounts written off in toto to the value of R1 666,00 and further that we are negotiating settlement discounts with your other Creditors and have already managed to secure one discounted settlement which you are in fact going to pay. We confirm that our office has been in contact with you and you have intimated your intention to continue with our services as you are pleased with the outcome of the write-off and discount negotiated thus far. We look forward to working with you further to ensure your restored creditworthiness as expeditiously as possible. Kind regards Cave Base and Invest CC
Cave Base Trade & Invest t/a Lifepower's reply28 Nov 2019, 12:50
Official
Dear Mr Hansby Your review has reference. In this regard, we would like to set the record straight and firstly state that we are indeed a legitimate Company with more than 300 employees and we are most certainly not a *****. We have never taken a client’s money without rendering the service we undertake to give them. We have, to date, assisted you by having one of your accounts written off in toto to the value of R1 666,00 and further that we are negotiating settlement discounts with your other Creditors and have already managed to secure one discounted settlement which you are in fact going to pay. We confirm that our office has been in contact with you and you have intimated your intention to continue with our services as you are pleased with the outcome of the write-off and discount negotiated thus far. We look forward to working with you further to ensure your restored creditworthiness as expeditiously as possible. Kind regards Cave Base and Invest CC