NS
NICOLETTE S

1 reviews | Active since Sept 2016

15 Sept 2016, 10:27

BAD SERVICE, LIES, REFUND

<p> CREDIT CLEAR CONTACT ME AND ADVISED THAT THEY CAN ASSIST IN CLEARING MY DEBT.</p> <p> </p> <p>I WAS TOLD THAT IT WILL ONLY COSTS R1600, AFTER PAYMENT I RECEIVED MY PACKAGE AND AN AMOUNT OF R11 000.00 WAS REQUESTED TO STRAT AFTER PAYING THE R1600.00. I PHONED THEM AND TOLD THEM THAT I WANT TO CANCEL AND THAT I WANT MY MONEY REFUNDED.</p> <p> </p> <p>THEY GAVE ME FALSE INFORMATION!</p> <p> </p> <p>I EMAILED THEM MY BANK STATEMENT SO THAT THEY CAN PROCESS THE REFUND. NOT SURE WHY I HAD TO DO THAT BEACUSE THEY DEBIT MY ACCOUNT AND SHOULD HAVE ALL THE INFORMATION.</p> <p> </p> <p>I WAS THAN TOLD THAT IT WILL TAKE 7 TO 10 WORKING DAYS. ON THE 10 DAY I PHONED THEM TO FOLLOW UP ON THE REFUND AND WAS TOLD THAT IT IS IN THE PROCESS.</p> <p> </p> <p>SEEMA THE SO CALLED SUPERVISOR APOLOGISED AND ASKED IF I CAN GIVEW THEM UNTIL THE 15TH SEPTEMBER 2016. AS IF I HAD A CHOICE!!!!!</p> <p> </p> <p>TODAY 15 SEPTEMBER 2016 I PHONED AS THERE IS STILL NO MONEY REFUNDED TO ME. SEEMA IS APPERANTLY IN A MEETING AND THERE IS NO ONE ELSE THAT CAN ASSIST ME.</p> <p> </p> <p>NOT EVEN A MANAGER!!!!!!!!!</p> <p> </p> <p>LIES UPON LIES.</p> <p> </p> <p>BAD COMPANY...PLEASE STAY AWAY!</p>

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