Cava Sneakers

Good morning. Please help me report this case cos i don't know whether it a **** or not but the story goes like this so on the 1/03/2021 i ordered sneakers online on Cava Sneakers 4 month's ago up until now i have not got what i ordered the worst part is that I've paid a full amount when i writ to them everyone is playing die on me WhatsApp, Facebook, Instagram but no one is relying back to me i feel like am the one who been played here. When i call their number no one is picking up what hurts me the most am in Durban and their brand is in Pretoria please help me report this case cos am so angry i don't have know what happened on my money or the order i have tried everything i can do and i have run out of ideas so that why am writing this to you to please help me report them Cava Sneakers i hate your service you have given me and i had enough as sick and tired to write to them help help help please.