Bad Attitude

The Manager Cattle Baron R44

Thank you for a fantastic 12-year anniversary lunch, we truly appreciate your commitment to delivering excellent service and we would like to share our experience with the greater community. What follows is an unedited version of what transpired in 15 September 2019, 13:00 at this amazing establishment. On Saturday 14 we made and confirmed a table for our group, as we had 5 kids I requested a table close to the play area, this was acknowledged as we all know how demanding kids can be and we did not want to disturb the other patrons. Well upon arriving we found the table smack bang in the centre of the restaurant, we then requested to be seated on the patio. It was quite windy however we braved the wind and somehow tried to make the most of it. The waitress quite helpful attempted to make the situation a bit bearable by dropping the sides to alleviate the wind. Only to find out that the side clips were broken which then actually served no purpose. Selflessly we braved the wind only to find out that our kids were now trapped on the patio, my niece being autistic does not understand why she cannot now enter the park climbed over the railing. The waitress took our drink orders and mentioned to us that the manager would be with us shortly as he was checking up on the patrons, apparently, he would be able to assist with the sides and make it a bit more comfortable. We noticed him interacting with the patrons inside completely ignoring us, and this too was not a problem the kids were happy we had good conversation despite our self-inflicted choice to sit outside. Our food order was taken and the waitress now completely aware of what was transpiring outside promising the manager would come. And just as we thought our problems were solved the manager came opening the door to the patio and from the door platform, he made a special announcement. “CAN YOU PLEASE NOT LET THE KID CLIMB OVER THE RAIL” closed the door shook his head and walked away. We also decided to walk away, we told the waitress of what transpired, and she called the manager who very abruptly scorned the waitress and very sarcastically responded to our grievance and sadistically concluded the transaction. Well done Mr. Manager of Cattle Baron R44 you made our 12 year anniversary amazing.