WH
Werner H
1 reviews | Active since Nov 2024
25 Nov 2024, 15:09
Bad Service
Please avoid using this company. The fridge displayed on the website and the fridge I received were completely different. I sent the fridge back at my own expense, but they are unwilling to help and have been very rude. They always have excuses.
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Catering Shop Online's replyOfficial
03 Dec 2024, 14:28Good day Werner,
You purchased online and received your cake fridge 900mm table model. unfortunately it was not the colour you wanted it to be,after we had already showed you the exact item photos on whatsapp, so we sent you a picture of the cake fridge before you paid for it and you rep**** it was fine and even proceeded to make payment to us, after you had seen the exact cake fridge you were going to get. unfortunately our images on our website are for illustrative purpose only and can differ to the actual item, because we import stock so often the model numbers and styles do change according to all our different suppliers so we can never know which exact cake fridge colour or style it may be, that is why we have the clause on our website on each item and request customers to let us send them the actual image of the item but it will definitely be the exact item you ordered and works exactly the same.
You purchased online and received your cake fridge 900mm table model. unfortunately it was not the colour you wanted it to be,after we had already showed you the exact item photos on whatsapp, so we sent you a picture of the cake fridge before you paid for it and you rep**** it was fine and even proceeded to make payment to us, after you had seen the exact cake fridge you were going to get. unfortunately our images on our website are for illustrative purpose only and can differ to the actual item, because we import stock so often the model numbers and styles do change according to all our different suppliers so we can never know which exact cake fridge colour or style it may be, that is why we have the clause on our website on each item and request customers to let us send them the actual image of the item but it will definitely be the exact item you ordered and works exactly the same.
Catering Shop Online's reply03 Dec 2024, 14:28
Official
Good day Werner,
You purchased online and received your cake fridge 900mm table model. unfortunately it was not the colour you wanted it to be,after we had already showed you the exact item photos on whatsapp, so we sent you a picture of the cake fridge before you paid for it and you rep**** it was fine and even proceeded to make payment to us, after you had seen the exact cake fridge you were going to get. unfortunately our images on our website are for illustrative purpose only and can differ to the actual item, because we import stock so often the model numbers and styles do change according to all our different suppliers so we can never know which exact cake fridge colour or style it may be, that is why we have the clause on our website on each item and request customers to let us send them the actual image of the item but it will definitely be the exact item you ordered and works exactly the same.
You purchased online and received your cake fridge 900mm table model. unfortunately it was not the colour you wanted it to be,after we had already showed you the exact item photos on whatsapp, so we sent you a picture of the cake fridge before you paid for it and you rep**** it was fine and even proceeded to make payment to us, after you had seen the exact cake fridge you were going to get. unfortunately our images on our website are for illustrative purpose only and can differ to the actual item, because we import stock so often the model numbers and styles do change according to all our different suppliers so we can never know which exact cake fridge colour or style it may be, that is why we have the clause on our website on each item and request customers to let us send them the actual image of the item but it will definitely be the exact item you ordered and works exactly the same.