LO
Linda O

1 reviews | Active since Aug 2009

06 Jul 2021, 06:54

Bad Service at Muldersdrift

In all the years going to the Catbox have I experienced what I did yesterday at Muldersdrift. Went in for my normal purchase, Chick Chick No 2 50kg. Didn't recognize the 2 front-end/cashiers guys. The guy who helped seemed ok until he told me the R's & I asked if there had been a price increase, because it was almost 100%, his response was "I don't know" & his attitude was - I don't care & it was obvious that he thought his response was clever & trying to impress himself. It was pointless asking him to check it out so when I got home I checked out the previous invoices, low & behold it was the wrong stock item. I phoned & unfortunately put through to him & he remembered me & then he quickly found the correct stock code, so again the attitude & said - bring it back & I'll see what I can do. No apology no nothing. He is clearly not equipped to deal with customers and/or is severely lacking in training because this could all have been sorted at the shop had he just app**** himself & acted professionally. It's Catbox that get's the bad name not him because I don't even know his name. When you get to the warehouse to collect you have to show the person the invoice so they know what you paid for. Today I have to waste my time & petrol.

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