Extremely poor service and very unprofessional

I am very dissapointed in the service and the treatments received from wikideals.I purchased voucher as a gift for my friend on her birthday and the service was soo pathetic and they did not get all the treatments that was listed.When they asked about the other treatments on the list,they were told its not part of the deal but yet its on the voucher. I was so embarrassed when she told me about it.I sent several emails, sent proof of voucher more than twice to Wikidesls and Casusrina but no resolution to my query nor consolation.