YOU NEED TO STEP UP IF YOU WANT TO SUCCEED WITH ONLINE SELLING!!!!

So today I decided to try out cash converters online. I added items to my cart asked one of the stores to send me pics of 1 of the items which I was about to purchase. I then purchased the items paid for it. Asked if my delivery adress was different from billing which I said no.

I then few minutes after receive a call from the 1 store I was in contact with asking me how I was collecting my order. I am in Cape Town, the items were purchased from Gauteng. No delivery charge added or requested upon my purchase. Me, so happy. As other retailers will inform you of the delivery upon checkout.

I am so flabagasted that Cash converters wants me to pay separately for a courier service which is the same amount of the items I purchased. I explained to them that I was not asked to pay a delivery fee, so how is this my problem.

I contacted the head office explaing yonthem that I am a first time buyer. They telling me it's a system error! So if you as the sellers system is a problem since when is the buyer responsible for the sellers issue.

If they want to sell online they should look at other online stores and see. That if it's a price or any wrong information the buyer has to be accommodated and seller should run a loss. DAMAGE CONTROL. Please cash converters you need to do much better if you want to taken seriously or become popular with your online buying...

I do NOT want a refund I want you to send me my goods without paying any extra money.

Hill fox, did not contact me yet!