KR
Keith R
1 reviews | Active since Feb 2010
22 May 2023, 21:37
Wrong Item Sent and Zero Response Received
I made an online purchase from the Three Rivers store, for an Intel i3 Desktop computer. On the online site, the item was described as an Intel i3 10th Gen with 8GB ram and 256GB storage.
The item that arrived is much, much older. I want the item that I paid for.
I then logged an issue on email with Cash Converters; *** ref: IS-252459.
What makes this issue worse is that after 3 further emails, there's been no response from Cash Converters customer care, the store has not contacted me and I have not received the item I paid for!
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Cash Converters Southern Africa's replyOfficial
25 May 2023, 13:07Hi Keith,
The team informed us that the item was returned to the store and that a refund request was logged. You will receive your cash within 3-5 working days.
The Cashies team
The team informed us that the item was returned to the store and that a refund request was logged. You will receive your cash within 3-5 working days.
The Cashies team
Cash Converters Southern Africa's reply25 May 2023, 13:07
Official
Hi Keith,
The team informed us that the item was returned to the store and that a refund request was logged. You will receive your cash within 3-5 working days.
The Cashies team
The team informed us that the item was returned to the store and that a refund request was logged. You will receive your cash within 3-5 working days.
The Cashies team